Home / How It Works

From scan to posted, in three steps

This page breaks down what the customer sees and what you need to do at every stage. Nobody has to memorise a script and nothing about your checkout has to change.

The customer scans

Every location you add gets its own web address and QR code. Put the table card on the counter, the table or the front desk, or print the code on receipts, bags and business cards. The built-in phone camera opens it. Nothing to install, no account to make.

They tick what happened

The page opens with your name, your photo and your description, then a row of plain options: friendly staff, spotless room, short wait, easy parking, smooth in English and Chinese. They tick only what they actually experienced, and can add a line of their own.

They copy and post

Those ticks become one natural paragraph in English or Chinese. The customer reads it, changes any wording they want, copies it, and taps once to land on your Google Maps page and paste. Roughly thirty seconds end to end.

A phone screen showing tickable options about a visit
If the customer did not tick it, it does not appear
The customer side

Nothing invented, nothing exaggerated, nothing decided for them

The draft is built entirely from ticked options. Anything they did not tick never shows up. They can edit freely, and they can close the page and post nothing. It is their opinion — we only make the typing easier.

  • The options include negatives, so real problems can be said out loud
  • The draft is a suggestion, not a final text
  • Posting happens inside their own Google account
  • We never see their Google account and never hold their password
A merchant managing location details and QR codes in the self-serve area
Your side of the product manages exactly two things: details and codes
Your side

All you do is fill the details in once

Create the account, add a location, fill in the name, address, phone and your Google share link, upload one photo and write a short description. Save, and the QR code exists. Download it in high resolution or print the table card we lay out for you.

  • Paste the Share link from Google Maps and the direct link is worked out for you
  • Chains add each branch separately, each with its own code
  • Edit the details any time — the code never has to change
  • You only ever see your own locations, and nobody else sees them
Set it up now
Placement

Where you put it matters more than what you say

The same code in a different spot can be scanned several times more often.

Counter card

People already stand there for thirty seconds while they pay. It is the most natural moment there is.

Table or treatment room

Straight after the meal or the appointment, when the detail is still sharp in their mind.

Bag or receipt

Takeaway and delivery customers never come back to the counter. Printing the code is the only touchpoint you get.

Free right now

Makes sense? Set one up.

An email is all it takes, and the QR code exists the moment you save your first location.